سياسة الخصوصية

To ensure complete transparency for all international users and strict compliance with **Meta Platform Terms (Section 4.b)**, below is the clear summary of what data we process, the purposes for processing, and how all users can request data deletion:

### A. What Data We Process (Processed Data Categories)
When you access **nazella.com.tr** or interact with our integrated Meta/Facebook application features, we collect and process the following specific data:
* **Identity & Contact Data:** First name, last name, email address, phone number, billing and shipping addresses.
* **Meta Platform Data:** When you connect or interact via Facebook/Instagram, we process your Public Profile Information (Name, Profile Picture), Email Address, App-Scoped User ID, and social interaction/catalog events via Meta Pixel/API.
* **Transaction & Order Data:** Shopping cart items, purchase history, order status, and customer support messages.
* **Technical & Usage Data:** IP address, browser type, device information, cookies, and page interaction logs.

### B. Purposes for Which We Process Data
We process the above-mentioned data strictly for the following purposes:
1. **Account Creation & Authentication:** To allow users to securely register, log in (including via Facebook Login), and manage their accounts.
2. **Order Fulfillment & E-Commerce Operations:** To process purchases, arrange shipping/delivery, issue invoices, and handle returns.
3. **Customer Support & Communication:** To send transactional notifications (order updates) and respond to user inquiries.
4. **Analytics, Security & Optimization:** To maintain website security, prevent fraud, analyze site performance, and improve user experience.
5. **Legal Compliance:** To comply with applicable tax, e-commerce, and consumer protection laws.

### C. User Data Deletion Instructions (Available to All Users Worldwide)
**ALL USERS who can access our app and website—regardless of geographic location or account status—have the unconditional right to request the deletion of their data.**
1. **Via Email:** Send an email to **info@nazella.com.tr** with the subject **"Data Deletion Request"** stating your registered email or user info. We will permanently delete all your personal and Meta Platform data within **7 business days** and confirm via email.
2. **Via Facebook Settings:** Go to your Facebook **Settings & Privacy > Settings > Apps and Websites**, locate **Nazella**, click **Remove**, and check the option to delete all associated data.